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I just bought 30,000 Twitter followers

November 8, 2012 by Peter Mahoney

I just bought 30,000 Twitter followers Wordpress SEO ExpertI’m breaking my own rules, so you don’t have to.

I maintain, and always have, that quality is the key component to any online community. A community of 200 people, with regular contributions from 90% of them, is a far better experience for your users, members, and clients, than 20,000 with .09% engagement.

Strong communities build strong reliances for your brand. I tell everyone this. I regularly check my online tribe to ensure it’s filled with real, engaged people.

Having said that, I just purchased 30,000 Twitter followers. I’m saying it openly, because it’s all a big test. An experiment of epic quantity.

Here’s the logic—there are all sorts of places selling bot followers for Twitter (“bot” means these aren’t real people, they only bolster your follower numbers) and just as many blog posts from people saying they’re a waste of time.

But of the two dozen bloggers I responded to, not one of them has done it themselves. I can’t get my hands on enough unbiased, experiential evidence to say for sure that they’re a waste of time.

I expect they are, I’ve always said so, but I want to be able to say it with the confidence that comes from having made the mistake first hand.

The only possible positive I can conceive of, is that there are users who might see your tweet retreated by an actual Twitter user, click your profile, and then feel assured that you’re worth following because thousands of other people already do—even though they really don’t. It’s a trick of building confidence in yourself by, basically, pretending lots of people already do see you as an opinion leader.

It’s dishonest, sure. And I still don’t think it’s any match for organic community growth. But I’ve done it now, and I’m telling you about it so it’s not quite as dishonest.

Naturally I’ll let you know how it goes. On the off-chance it does pay off, well, I’ll tweet you all about it. All 30,001 of you.

Filed Under: Online community, Opinion, Social networking

Check your search engine rankings, a helpful little tool

November 8, 2012 by Peter Mahoney

This online tool simply tells you how your site is ranked on Google, Bing and Yahoo! for the keywords you provide.

Why is this worth blogging about? Because it’s free, and the fifth such online tool I found–but the first one that worked.

It doesn’t search terribly far into the search engines, so unless you’re in the top 10 of Google or Bing, or the top 50 of Yahoo!, you won’t get a result. And clearly you need me to help you out. 🙂

via SEARCH ENGINE RANKINGS @ Mike’s Marketing Tools.

Filed Under: Google, Keywords, Search Engine Optimisation (SEO), Tools

For most people, the end is more money.

November 6, 2012 by Peter Mahoney

SEO is a means to an end. For most people, the end is more money. Don't be fooled into thinking bigger stats is the end game!

— Purple Web Marketing (@purpleweb) November 6, 2012

Filed Under: Search Engine Optimisation (SEO), Tweets

Posting USB memory costs more than you think

November 6, 2012 by Peter Mahoney

I’ve been caught out by this a few times now.

Posting a USB memory stick costs more than a regular letter. Many people just pop them in envelopes and stick a standard second class stamp on it, thinking nothing of it.

And fair enough, you’d be forgiven for thinking something so small should count as a standard letter.

Sadly, they’re generally too thick to be accepted that way, and the recipients end up with a small (but annoying) fee to pay at their local Post Office. Easily the most frustrating thing is usually the postage is only 19p short, to which a pound gets added as a handling fee—and thus the Royal Mail makes more on the transaction than it would cost to send the item twice.

(If you’re on of the people who has recently fallen foul of this when sending me USB sticks, fret not, I have no plans to come after you! Just to show there are no hard feelings, a few bricks are on their way to you, affixed with a single used stamp from New Zealand. Don’t get upset with me, they’re too large to fit through your mail slot so you were always going to have to visit your local Post Office for collection anyway.)

 

Filed Under: Hints & Tips

Interacting with nerds, #1

November 2, 2012 by Peter Mahoney

Firstly I suppose I am a nerd myself. I’m slightly more than geeky when it comes to tech, and I’ve been wearing these huge glasses way before hipsters first picked them up.

However, there are a few things about me that separate me out from the nerd crowd. And one of the biggies is…I can communicate, with you, in a way you’ll understand. In fact a few of my clients about a decade ago took to calling me “The geek who can speak”. At the time I wasn’t sure if I should be flattered or flummoxed. I’m still unsure.

Anyway, quite famously, when you seek advice from a nerd they’re likely to respond “Have you tried turning it on and off again”, and for good reason—it usually works.

I had an interaction with a support helpdesk this morning; one of their WordPress themes was playing up and I submitted a support ticket, knowing that it would take them at least 24 hours to get to it, so I was hoping for a helpful reply.

“Have you upgraded to the latest version?” was all I got back. Fullstop. It’s the software equivalent of hitting the power button twice, because it is, to most developers mind’s, the most likely thing to fix the problem.

The other thing it has in common with making use of the on/off switch, is it’s the path of least resistance. Now, personally I take offence when asked by anyone, in any situation, “Have you done the least thing you possible could without having done nothing?” and this situation is no different.

Anyway, I’m sharing this to give some practical advice. When writing to support lines about online products, use this easy to follow formula:

To whom it may concern,

I have updated my software to the latest version as available from your website, but am still finding that {insert rest of issue here}.

I replied to the less-than-welcome response I got of course, just a few minutes ago. And now I’m going to wait the inevitable 24 hours for the follow-up.

I just hope for everyone’s sake that they don’t come back asking me to restart the web server. I’ve had these giant glasses a long time, and I’m not afraid to use them.

Filed Under: Opinion, Wordpress

The strongest visual brand in the world?

November 1, 2012 by Peter Mahoney

It’s certainly one of them!

Google’s visual identity is so strong, they can mess with it all they want and we still recognise it.

Their regular Google Doodles (used to commemorate or celebrate people and events, or just for a fun game of Pacman) has changed our perception of their visual branding. We don’t even need to see the letters that spell the company name for us to identify them.

Today’s was a great example of that for me. Over time their Doodle’s have become more adventurous, and here we are on the 125th birthday of artist T. S. Lowry with one of the boldest yet.

It ties into their primary visual identity through colour, position of objects, and vaguely the shape of the buildings too. And that’s it.

Yet I know this is Google. I can see it. In fact, when I’m shown one of these Doodles I actively look and seek out how their logo fits in. I want to see their visual brand in these images.

Now that’s branding.

Filed Under: Branding, Google, Marketing

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